You do not have to be in banking for over 110 years like us to understand security is a team effort. We take your privacy and the protection of your non-public information very seriously and we believe the foundation of a banking relationship is the trust and confidence you place in us.s.
Our commitment to your safety and security is constantly on our minds. To help you better understand the risks for guarding against fraud, we offer this Security Center to help us partner with you because any relationship is only as strong as its weakest link when it comes to security.
The steps to preventing fraud or identity theft start simple
First Palmetto Bank may need to periodically contact you through different channels such as the telephone or email. However, we will never request that our customers provide their electronic banking credentials or account/debit card number or PIN on an unsolicited basis. If you receive an email requesting that you disclose this information, please do not respond and contact us to report the incident.
If you become aware that you possibly may be the victim of identity theft, fraud, or have any reason to believe that your banking information has been compromised by a third party (including merchant breach, stolen credentials, or even a stolen physical checkbook or debit card), then please call us immediately 1.803.432.2265 locally or toll-free at 1.800.922.7411 during normal business hours.
If your VISA® Debit Card has been stolen or lost after normal business hours, then please call 1.800.472.3272 (domestically) or 1.973.656.2345 (collect call; internationally).