We work diligently to ensure your transactions are safe, as we know what matters most in your financial life. First Palmetto Bank works with cutting-edge technology partners operate a most secure environment for our valued customers. Our Online Banking is conducted through the latest security standards, and you can be confident of the following security measures:

Secure Communications

Our system ensures that data-exchanged between your PC and our computer networks are encrypted with 256-bit encryption – the industry standard level of encryption. Encryption is accomplished through Secure Sockets Layers (SSL), which utilizes mathematical formulas to ‘encrypt’ or hide information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it to the bank, the connection will be severed in order to guard against any tampering. The most popular browsers have the SSL security feature included and we strongly recommend to all of our customers to maintain the latest version of your favorite internet browser.

Secure Environment

Our computer system is isolated from the internet via a ‘firewall.’ A firewall is a combination of software and hardware products that designate parameters, and control and limit the access that outside computers have to the bank’s internal networks and databases. You can feel secure knowing that our firewall protects your personal information from unauthorized access, 24/7.

Secure Login

Your User ID and passwords are your unique means of gaining access to your account information. All User IDs and passwords are safely stored in our network and should only be known by you. Our system monitors invalid logins and automatically disallows a user after three invalid attempts. This helps prohibit unauthorized users from gaining access to our system, thus protecting your accounts.

Your Password

You are responsible for maintaining one of the most important security measures: your password. When you receive your First Palmetto Bank online banking password, be sure to keep it a secret. It is not recommended you carry your password in your purse or wallet or store it anywhere that’s easily accessible. Make sure no one watches you enter your password and always log out and close your browser when leaving the computer. Regularly scan your computer for viruses that could be used to capture password keystrokes using updated antivirus and anti-malware software.

Common best practices for your password are to use non-dictionary words, number and special character combinations or even use complete sentences with punctuation to increase the security of your password.

Multifactor Authentication

Serving as an additional layer of security, fraud protection has been added to help prevent identity theft. When you signup for Online Banking you will be required to establish security questions. Your security questions will serve as a second layer of security to verify your identity on non-registered computers.